Applying for your apartment home using our Online Application is quick, easy, convenient, and secure. Choose the apartment that suits your needs, and click “Apply Online.” You can also visit our leasing office to apply directly.

Applying for your apartment home using our Online Application is quick, easy, convenient, and secure. Choose the apartment that suits your needs, and click “Apply Online.” You can also visit our leasing office to apply directly.

We use a third-party, independent screening service. to process all of our applications. They look at your credit, leasing history, and employment history to come up with a score. You don’t necessarily need perfect credit in order to be approved; one of the important considerations is any history of evictions.

Please contact our leasing office directly to check on availability and pricing for furnished apartments.

Absolutely not! You will need to bring a photo ID, but there is no charge to view our model and/or vacant apartments and community amenities. We look forward to showing you around!

We encourage appointments if you have an idea of what day and time you will be stopping by, so that we can make sure someone is available to meet with you. If your schedule requires more flexibility, you may stop in any time during office hours and we’ll give you a tour. We do ask that you stop in at least 30 minutes before the office closes so we’ll have enough time to show you around.

Yes we do offer a referral reward. On your first visit, make sure you let the office know that you were referred by a current Milena Apartment Homes resident, and provide their name.

We do offer a variety of lease terms, and the prices vary based on the length of the lease. Please talk with the staff at the leasing office for more information.

Our community staff is available during office hours to assist you with any questions or issues you may have. You can also email us anytime, and we’ll respond during office hours. Our community offer 24-hour emergency maintenance, as well–simply call the phone number you’re given when you move-in.

What will you do to prepare my apartment before I move in?
Before you arrive, Milena Apartment Homes’ team of professionals will be very busy preparing your new home. Our professional staff will:

• Paint the walls for a fresh, clean look.
• Clean all the floors and shampoo the floors.
• Completely sanitize your kitchen and your bathrooms.
• Clean your kitchen appliances – inside and out – and inspect them to ensure everything is in top working order.
• Clean and test your heating and air conditioning systems to ensure everything is operating efficiently.
• Clean and test your energy-efficient light fixtures to ensure safe usage.
• Clean and test all windows and window treatments to ensure that they are easy to open and close.

Depending on your specific circumstances and the reason for breaking your lease, the fees may vary. Please discuss this with someone at the community leasing office.

Visit the “Pay Rent Online“ and select the “Pay Rent” option under “Residents.”

Amenities you can expect to find in all our homes include starter supplies, wireless internet, cable TV, a gas barbeque grill, coffee maker, small kitchen appliances such as mixers, sufficient cooking and kitchen supplies (pots, pans, baking sheets, kitchen utensils, dishes, & silverware), flashlights, and a first aid kit. Most of our homes offer many more amenities in addition to these, please see the description of the home for a complete list of home specific amenities.

We provide all our homes with a few items to get you started, including: toilet paper, paper towels, dish soap, dishwasher soap, laundry soap and dish scrubbers. The amount provided is generous, but probably will not be enough to meet your needs for your whole stay, it is your responsibility to purchase additional supplies for your group as needed.

We also try to keep the home stocked with plastic baggies, aluminum foil, plastic wrap, basic cleaning supplies, spices and basic cooking supplies, etc. These items are not guaranteed but we do our very best to ensure they are available at the home upon arrival.

Yes. All the homes are equipped with high speed wireless internet and cable TV or streaming capabilities. Each home has individual instructions located in the home’s welcome binder.

Access instructions are sent to you automatically 10 days before check in.  They will be sent to the email address on file with our booking system. Please do NOT go to the home without the welcome letter from us.   It contains not only access instructions to the home but info on what to bring etc.

Yes, in order to service the home for the next arriving guests we ask that you adhere to the check-out time specific to the home you have rented. On occasion a late checkout can be granted, generally this is only available in the off season (Late check outs are not granted during the Summer months). You may contact our office to inquire about a late check out during you stay.

Each home is provided a check-out list. Take the trash and recyclables to the outside containers, leave the beds that you used unmade, remove all food that you brought with you from the refrigerator and cabinets, check drawers, cabinets, closets and outlets to make sure you have all your belongings and lastly to secure the home. You can view the full check out list here: Check Out List

All the beds are made with fresh linens prior to your arrival. Adequate bath towels, hand towels, washcloths and dish towels are provided based on the allowed occupancy in each home. NOTE: Please the bath towels and linens should not be removed from the home.

As started in our Rental Agreement & Cancellation policy, a security deposit of twenty five thousand franc (25000F CFA) will be required for all short stay rentals. As stated also in our Terms and Conditions, you are responsible for the total cost of repairs for any damage done to the property during your stay.

• 50% refund of the total cost if you cancel at least eight weeks before check-in.
• 25% refund of the total cost if you cancel at least four weeks before check-in.
• After arrival: No refund of the total amount of nights not used.

We do offer longer stays for some of our homes. Each request is handled on a case-by-case basis and depends on what the homeowner wants and what the rental opportunity is for the specific home.

If we can accommodate an early check in, we will. Please contact our office no more than 3 days prior to your scheduled check-in date to inquire. If approved, you will receive an email from us stating so with the approved time. Without this email, please do not arrive to the home any earlier than the standard check-in time.

Yes, we provide all sheets, pillows and blankets.   We do NOT provide bath or beach towels.

Any items left in the home are collected and documented, brought to our main office and stored for 2 weeks. After which any items are disposed of or donated to local churches and charities. If you feel you’ve left something behind at a cabin, please use the vacation-rental communication platform to contact us and indicate a return mailing address to which any such item(s) can be shipped.  Because of our rural location and related drive times to shipping providers, we charge a minimum of 50000F plus shipping costs to mail back left behind items.   You may make arrangements to pick up lost items at our office by appointment at no additional costs. 

We try to monitor Milena Apartment Homes main telephone line 24/7/365.  Please call or text us at the number below.  If we don’t answer please leave a message and will get back to you ASAP.  6 73 84 23 64 (Voice or text).  We do not monitor emails on off hours. If this is a life threatening emergency please call your local emergency number.  

We do not accommodate pets.