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Frequently Asked Questions.

How can I apply for an apartment?

Applying for your apartment home using our Online Application is quick, easy, convenient, and secure. Choose the apartment that suits your needs, and click “Apply Online.” You can also visit our leasing office to apply directly.

What if I’m not ready to apply? What other options are there?

If you’re not ready to apply, please request to hold to send your information to our Leasing Office, and they’ll contact you shortly.

What do you look for in the application?

We use a third-party, independent screening service. to process all of our applications. They look at your credit, leasing history, and employment history to come up with a score. You don’t necessarily need perfect credit in order to be approved; one of the important considerations is any history of evictions.

How can I check availability for furnished apartments?

Please contact our leasing office directly to check on availability and pricing for furnished apartments.

Does it cost anything to take a tour?

Absolutely not! You will need to bring a photo ID, but there is no charge to view our model and/or vacant apartments and community amenities. We look forward to showing you around!

Do I have to make an appointment or do you accept walk-ins?

We encourage appointments if you have an idea of what day and time you will be stopping by, so that we can make sure someone is available to meet with you. If your schedule requires more flexibility, you may stop in any time during office hours and we’ll give you a tour. We do ask that you stop in at least 30 minutes before the office closes so we’ll have enough time to show you around.

Does this community offer a bonus if I was referred by one of my friends?

Yes we do offer a referral reward. On your first visit, make sure you let the office know that you were referred by a current Milena Apartment Homes resident, and provide their name.

Can I get a price reduction if I sign a longer lease or pay for rent a year in advance?

We do offer a variety of lease terms, and the prices vary based on the length of the lease. Please talk with the staff at the leasing office for more information.

How accessible is the management at the Leasing office?

Our community staff is available during office hours to assist you with any questions or issues you may have. You can also email us anytime, and we’ll respond during office hours. Our community offer 24-hour emergency maintenance, as well–simply call the phone number you’re given when you move-in.

What will you do to prepare my apartment before I move in?

What will you do to prepare my apartment before I move in?
Before you arrive, Milena Apartment Homes’ team of professionals will be very busy preparing your new home. Our professional staff will:

  • Paint the walls for a fresh, clean look.
  • Clean all the floors and shampoo the floors.
  • Completely sanitize your kitchen and your bathrooms.
  • Clean your kitchen appliances – inside and out – and inspect them to ensure everything is in top working order.
  • Clean and test your heating and air conditioning systems to ensure everything is operating efficiently.
  • Clean and test your energy-efficient light fixtures to ensure safe usage.
  • Clean and test all windows and window treatments to ensure that they are easy to open and close.
What fees will I need to pay if I have to break my lease?

Depending on your specific circumstances and the reason for breaking your lease, the fees may vary. Please discuss this with someone at the community leasing office.

How do I pay my rent online?

Visit the Pay Rent Online and select the “Pay Rent” option under “Residents.”

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